What is ISO 9001 Certification and why do you need it?

Posted on in Maltaward News
ISO 9001:2015 accreditation featured image

Maltaward is proud to announce that we have been certified for ISO 9001:2015. This certification reflects our company’s ongoing commitment to delivering the highest levels of service for our clients, and our ability to run a high-quality business.

It might well be the case that you have heard of the concept of ISO 9001, but aren’t really sure what it means or what it tells you about a business. So, here we are going to take a closer look at ISO 9001 to understand why it is important that Maltaward has achieved this certification.

To understand what is meant by ISO 9001, we first have to take a look at the collective concept know the ISO 9000 family.

What is the ISO 9000 family?

The ISO 9000 family is a set of standards that have been designed to help businesses ensure that they are working within statutory and regulatory requirements. In essence, they show clients, stakeholders, clients, and other businesses that they are working with a company that follows a specified quality management system.

The family focuses on seven quality management principles: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making and relationship management.

What is ISO 9001:2015?

ISO 9001:2015 is the most important of the ISO 9000 family, and the only standard that can be certified. It sets out the criteria for a quality management system – and it can be used by businesses of any size, and in any industry.

It is well respected and widely used, with over one million businesses across 170 countries. Generally, a whole organisation gets certified.

The most recent iteration of ISO 9001 was updated in 2015, which is why it is known as ISO 9001:2015.

Why do companies get certified?

Companies do not get certified to prove the quality of their products – this is not something that ISO 9001 can show. Instead, this certification shows that a company is dedicated to running a consistent and dependable business through effective quality management.

Based on the plan-do-check-act methodology, ISO 9001:2015 not only requires quality management but it also requires continuous improvement, encouraging companies to get better at what they do.

Our ISO 9001:2015 certification

Our certification states that our management systems have been assessed and registered against the provision of ISO 9001:2015 for the scope of the sale, hire, and installation of concrete road barriers, as well as the sale, hire, and installation of plastic barriers and road plates. Additionally, for the provision of small civil engineering projects.

If you are interested in working with an ISO 9001 certified company with regard to concrete and plastic barriers, we would be happy to help you. Please get in contact with the experienced team at Maltaward today – we can provide you with any information you need, or a personalised quote for the work you are looking to have completed.

Steph Davies
Steph Davies
2 November 2023
I have been using Maltaward for about 12 years, mostly using their traveller eviction services. They have always been very helpful and easy to deal with. No fuss, just get the job done! More recently in my new company, I have brought them in to use utilised their vacant security services. They have worked with me to provide the correct service for our specific requirements. They have a common sense approach to everything. I really cannot recommend the team enough. They have been without a doubt the best security company I have been involved with.
Tom Lampard
Tom Lampard
2 November 2023
Everyone, and I mean everyone!, from the office team to the guys that drop the barriers, at Maltaward is very responsive, polite and genuinely helpful! I have used them at several sites and they have never let me down!
Syanne Mara
Syanne Mara
23 January 2023
Amazing service as always with a quick response time. Maltaward always have a solution to all problems and execute any works or requirements swiftly and thoroughly.
Julie Curtis
Julie Curtis
23 January 2023
Excellent product & delivery. We have ordered from Maltaward several times and we can't fault them.
PJ B
PJ B
21 November 2022
Quick turnaround and a good job. Many thanks .
Ian Rhoden
Ian Rhoden
26 August 2022
Great experience Keith was top-notch
Declan Goldie
Declan Goldie
9 August 2022
I have used maltaward for years. Jim has been very helpful throughout this time. Thanks
Sally Atkins
Sally Atkins
1 July 2022
Just wanted to say a big thankyou to your driver Del, although he didn’t like nettles 🙂 he carried out the job with no bother. Would highly recommend Maltaward

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Why Choose Maltaward Barriers?

 

  • Fast and Friendly Service
  • 30 Years Experience with Proven Track Record
  • FORS Gold Certified
  • ISO 9001 Certified
  • Local Authority and Major Property Managers Approved
  • Heathrow & Gatwick Airport Approved
  • Range of Solutions to Suit Your Budget

What Our Clients Think Of Us

We are really greatful for you guys organising these barriers, the driver was early, took no time at all and we are now properly secure. We will only use you for this sort of stuff in future, 10/10 service.

Jak

Multiple compliments from staff and patients – I have been taking full credit.

Chaps did an excellent job – quick and efficient and spelling perfect!

Car Park Line Marking